Store Operations Manager

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence through integrated store concepts, digital and new commerce platforms. The company operates over 18,000 stores across multiple formats including grocery, consumer electronics, fashion, and lifestyle.

This senior leadership role oversees end-to-end store operations for a cluster of high-revenue retail outlets, ensuring operational excellence, customer satisfaction, and profitability. The Store Operations Manager will drive performance metrics, optimize processes, and lead large teams to achieve business objectives.

• Manage daily operations of 5-8 high-footfall retail stores ensuring adherence to SOPs and brand standards
• Drive revenue growth, inventory turnover, and profitability metrics across assigned store cluster
• Lead, mentor and develop store teams of 100+ employees including assistant managers and frontline staff
• Implement visual merchandising strategies and ensure optimal product placement and stock availability
• Monitor KPIs including sales per square foot, conversion rates, and customer satisfaction scores
• Collaborate with supply chain, marketing, and HR teams to ensure seamless store operations and customer experience

• 8-12 years of experience in retail operations with at least 3 years in multi-store management
• Proven track record of managing P&L and driving operational efficiency in high-volume retail environments
• Strong leadership skills with experience managing teams of 50+ employees
• Deep understanding of inventory management, visual merchandising, and customer service excellence
• Bachelor's degree in Business, Retail Management or related field; MBA preferred
• Excellent analytical skills with proficiency in retail management systems and MS Excel
• Willingness to work retail hours including weekends and holidays

• Competitive package between ₹14L – ₹18L per annum
• Opportunity to lead operations for India's largest retail chain with exponential growth trajectory
• Work with cutting-edge retail technology and innovation-driven processes
• On-site role with comprehensive employee benefits and performance incentives
• Fast-track career progression with exposure to diverse retail formats and leadership programs

This opening is not listed on any public job portal. It is a verified internal opportunity exclusively accessible through the website careerjump.co.in and directly apply to this job role. They also have similar job openings posted daily on their website. You can also join their WhatsApp Community for daily updates on verified internal job openings.